(Edit for clarity: This review is for the V2 Chroma, as I now see there's a non-chroma with a completely different Dpad as well as a Pro version for PS5)
I've had this controller for a year and 2 months now, with daily use in games like Guilty Gear, Genshin Impact, Skullgirls, Hades, and Multiversus to name a few.
It's held up incredibly well. The buttons still feel great and clicky, the extra shoulder buttons are a godsend (the M1 and M2 buttons between the trigger and shoulder buttons) when I don't need the analog nature of the shoulder triggers.
The Dpad is probably the nicest Dpad I've ever used. Hands down. It just makes sense to use a concave disk-shape for your thumb to roll across when you want to do accurate motion inputs for fighting games. It's also nice and clicky like the face buttons so you get instant tactile and audio feedback when you press and release the different directions.
Some downsides:
1) The swappable thumbstick tips are... ok. The indented ones WILL collect skin and crud. There's not a big aftermarket (at all) if you want to replace them either so you're stuck with replacements coming from razer or slipping thumbstick grips over the top of the existing nubs
2) No wireless option. Small nitpick, but not that small either. For its price point (around 150 USD), it would have been nice to have a 2.4 ghz receiver for wireless play.