After reading some reviews I decided to purchase this wireless camera system. The initial set up was frustrating to say the least. The first camera would sync but I had issues with the other 2. (3 camera kit) I consider myself to be some what tech savvy but after considerable time I could not get these to work on any of my devices.
The online support was not helpful. After about a month I returned the system. The worst part of this experience was the tech support. It was a complete fail on all fronts. There seems to be 3 ways to contact Arlo support. (Chat, Help ticket and by phone)
I'll start first with the chat. I don't know if they were all on lunch break but no one answered me. Second was help ticket. After some time they got back to me through email and recommended that I move closer to the base station when syncing....this system doesn't have one. I wrote back explaining that I had the essential without the base station only to get yet another email stating I should move closer to the base station when syncing. So I decided to call the tech support line. I gave up after 2 hours on hold.
I still receive emails about my case and other products. I've tried to unsubscribe to them but when I do it tells me my email is not on file......I'm serious.
So, even if you have purchased or are considering purchasing this product I would think twice.
I ended up buying an Eufy based on another customers recommendation who had issues with the Arlo system as well. So far it's worked out very well and system was priced less.
Arlo Essential 聚光灯摄像机 | 无线,1080p 视频| 彩色夜视,双向音频,6 个月电池寿命,运动激活,直接连接 WiFi,无需集线器 | 与 Alexa 配合使用 | 白色
Arlo Essential Spotlight Camera | Wire-Free, 1080p Video | Color Night Vision, 2-Way Audio, 6-Month Battery Life, Motion Activated, Direct to WiFi, No Hub Needed | Works with Alexa | White
页面含机器翻译,中文仅供参考,以原文为准
Arlo Essential Spotlight Camera | Wire-Free, 1080p Video | Color Night Vision, 2-Way Audio, 6-Month Battery Life, Motion Activated, Direct to WiFi, No Hub Needed | Works with Alexa | White
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人气 |
海外自营
广告
秒杀价: | ¥740.38¥740.38
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12期7.5%费率,每月仅 ¥66.39 最高12期,多种分期方式可选 了解更多
灵活选择分期付款:结算时,选择花呗分期和您需要的分期数。此处仅为按商品金额(未包括税费)估算的示例,实际金额以结算金额为准。
![]() | 3至12期分期付款 由花呗分期提供 |
分期计划 | 手续费 | 总金额 |
---|---|---|
¥252.47×3期 | ¥17.03 (2.3%) | ¥757.41 |
¥128.95×6期 | ¥33.32 (4.5%) | ¥773.70 |
¥66.39×12期 | ¥55.53 (7.5%) | ¥795.91 |
退换承诺:
不支持无理由退货。详情
提升您的购买力
- 无需集线器,直接连接到 Wi Fi
- 快速覆盖各个角落,无线设置(无需接线),提供更多的安装灵活性,以获得完美的相机视角
- 在全高清画面中捕捉清晰的细节,1080p录制视频,白天或晚上都能获得清晰的画面。
- 夜间查看更多重要功能,如面部或牌照,夜间有彩色夜视功能
- 更智能的警报,更快速地接收人员、车辆和包裹的通知,以便您可以快速行动,如声音警笛,打电话朋友或拨打紧急服务,使用 Arlo Secure 试用。快速在门口听到并与访客对话。本地存储选项将视频直接固定到您的 Arlo 基站或 SmartHub (单独出售),随时随地查看。 e.玩得很好 其他产品适用于 Amazon Alexa、Google Assistant、Apple HomeKit 和 Samsung SmartThings 。Arlo Secure* 包括 3 个月的 Arlo Secure 适用于 30 天的云记录、高级对象检测、丰富的通知、云活动区等。计划开始为 2.99 美元。
- Spend less time recharging with 6 months of battery life on one charge*.
- Capture clear details in full high definition - Record video in 1080p for a clear picture, day or night.
- Light up your property at night with the camera’s integrated spotlight.
- Alerts that matter most – receive notifications for people, vehicles, and packages so you can take quick action, with the included, 3 month, Arlo Smart trial.
- Respond quickly to notifications – Hear and speak to visitors at your door with clear, two-way audio.
- Coverage for every corner – Fast, wire-free set up (no wiring required), delivers increased installation flexibility to get the perfect camera view.
- See who’s there even at night with color night vision.
- Ward off unwanted guests - Set the built in siren to trigger manually or automatically from the Arlo App.
- Weather resistant – Built to withstand the heat, cold, rain or sun.
- Camera set up options - Connect directly to WiFi or pair with select Arlo SmartHubs or Base Stations. (VMB5000, VMB4540, VMB4500, and VMB4000).
亚马逊海外购
经常一起购买的商品
基本信息
- 电池 : 1 锂聚合物 电池(附带)
- 商品尺寸 : 7.62 x 5.08 x 8.89 cm; 340.19 克
- 制造商 : Manufacturer
- ASIN : B0875FRJPT
- 型号 / 款式 : VMC2030-100NAS
- 亚马逊热销商品排名: 商品里排第572名摄影摄像 (查看商品销售排行榜摄影摄像)
- 商品里排第5名监控设备套装
- 用户评分:
无顾客评论
5 星 (0%) |
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4 星 (0%) |
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3 星 (0%) |
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0% |
2 星 (0%) |
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1 星 (0%) |
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评分是如何计算的?
在计算总星级评分以及按星级确定的百分比时,我们不使用简单的平均值。相反,我们的系统会考虑评论的最新程度以及评论者是否在亚马逊上购买了该商品。系统还会分析评论,验证评论的可信度。
此商品在美国亚马逊上最有用的商品评论
美国亚马逊:
3.3 颗星,最多 5 颗星
2,939 条评论

Joeyb
1.0 颗星,最多 5 颗星
Tech support issues
2020年9月9日 -
已在美国亚马逊上发表尺寸: Three Camera已确认购买
315 个人发现此评论有用

Jeremy Johnson
4.0 颗星,最多 5 颗星
Somewhere between an Arlo Pro 2 and 3 -- plus Wifi
2020年7月15日 -
已在美国亚马逊上发表尺寸: One Camera已确认购买
This camera is perfect for what it does. It gives you all the benefits of having an Arlo camera (battery powered, great app, reliable smart alerts, etc) without needing a base station. In my case I have a very large property and have covered much of it with outdoor wireless access points so my WiFi coverage is MUCH larger than my base station coverage. I have three Arlo Pro 2's that cover that area and I have two Arlo Go's (send data over Verizon instead of WiFi) that cover locations outside my base station coverage area. With the Essential camera I can replace the Go's no problem. Bottom line for me is that these are an perfect fit for anyone with a large area and is comfortable setting up access points (I recommend Ubiquiti's line of switches, gateways, and access points).
The reason I give it 4 stars instead of 5 is because I believe this camera is needlessly hobbled. The first issue is that it has a micro USB port for charging instead of the magnetic charging option on the Arlo Pro 3's. The second issue is that the battery is not removable/replaceable. For some this may be a dealbreaker and it almost is for me. I can only hope they come out with a Essential Pro camera that has direct-to-WiFi, but also the replaceable battery and magnetic charging.
The reason I give it 4 stars instead of 5 is because I believe this camera is needlessly hobbled. The first issue is that it has a micro USB port for charging instead of the magnetic charging option on the Arlo Pro 3's. The second issue is that the battery is not removable/replaceable. For some this may be a dealbreaker and it almost is for me. I can only hope they come out with a Essential Pro camera that has direct-to-WiFi, but also the replaceable battery and magnetic charging.
314 个人发现此评论有用

Amy Schutt
1.0 颗星,最多 5 颗星
DON'T BUY ARLO
2020年11月7日 -
已在美国亚马逊上发表尺寸: Three Camera已确认购买
Don't buy any of the ARLO products. Don't buy the solar panels that don't stay attached to the camera. Don't waste your money. They don't tell you about the $250 one-time fee for the firmware and all of the wonderful things that the non-English speaking tech support guy tells you about. They don't tell you about the monthly fees for only a 7-day record. BUY THE NEST. I learned my lesson the hard way with the Arlo 2, the Arlo 3, the floodlight with the camera. I can give you 7 pieces of reason NOT TO BUY Arlo anything.
209 个人发现此评论有用

SoonerBorn
2.0 颗星,最多 5 颗星
It is a bust, wouldn’t recommend purchasing.
2020年8月5日 -
已在美国亚马逊上发表尺寸: One Camera已确认购买
Like other Arlo camera’s easy to set up. However, battery a big fail. Could only successful charge when done through computer which was recommendation of ARLO support. So
Your screwed if you’re don’t have a computer. Once fully charged only lasted 2 months with very
Little activity. Going to return it.
Your screwed if you’re don’t have a computer. Once fully charged only lasted 2 months with very
Little activity. Going to return it.

2.0 颗星,最多 5 颗星
It is a bust, wouldn’t recommend purchasing.
2020年8月4日 在美国审核
Like other Arlo camera’s easy to set up. However, battery a big fail. Could only successful charge when done through computer which was recommendation of ARLO support. So2020年8月4日 在美国审核
Your screwed if you’re don’t have a computer. Once fully charged only lasted 2 months with very
Little activity. Going to return it.
该评价的图片

190 个人发现此评论有用

Grover Cleveland
1.0 颗星,最多 5 颗星
Updated review: avoid at all costs
2020年10月1日 -
已在美国亚马逊上发表尺寸: One Camera已确认购买
Third update:
This company is horrible, and the product is worse. They advertise 6 month battery life, but within 60 days, the battery only last 5-6 days. I have this on minimal notification settings. When you contact support, they give you the runaround in an attempt to exhaust you. They say things like “restart the camera” over and over again until you are out of warranty. This company is a huge scam, their support is horrible, and I’ve kicked off a website to gather plaintiffs for a class action lawsuit. Stay far, far away from this company.
Second update: support is still horrible, but the camera are above average, the app is above average and it serves the purpose. If you can figure out your support issues on your own, you are golden.
—
Initially I wrote a 5 star review. I really did enjoy the app and the camera. When iOS14 was pushed, the app stopped working. In other words, the camera is not functional because you cannot view the camera, set the alarms, etc. When the app is down, everything is down. When attempting to get support, they outsource their support to who knows where.
This is directly from their support staff, "The support for Arlo are outsourced to different countries around the world. The number I provided is for customers that is based in the US. The call will be routed to the next available agent."
They say things like "I understand your problem is the app crashing. Is that correct?" They will continue to repeat the same questions over and over, and provide no support until you are exhausted. Very similar to dealing with Comcast or Verizon. In this day and age, companies that outsource their support this early in their trajectory (e.g., gaining customers, popularity, etc.), when they haven't proven themselves yet, is a huge disappointment. Arlo will fail for this reason, just like Canary before them and many others. Quite a shame they decided to go cheap in the most critical part of customer retention. At the end of the day though, they aren't even able to support iOS14 and if you have an iPhone, your app will stop working. Arlo is a very amateur company, and I would reconsider purchasing from them unless it's a "one and done" purchase. Anything more sophisticated, you'll want to go with a brand that has more technical and support infrastructure. This is a one-and-done type of purchase - don't buy more than a camera from Arlo.
This company is horrible, and the product is worse. They advertise 6 month battery life, but within 60 days, the battery only last 5-6 days. I have this on minimal notification settings. When you contact support, they give you the runaround in an attempt to exhaust you. They say things like “restart the camera” over and over again until you are out of warranty. This company is a huge scam, their support is horrible, and I’ve kicked off a website to gather plaintiffs for a class action lawsuit. Stay far, far away from this company.
Second update: support is still horrible, but the camera are above average, the app is above average and it serves the purpose. If you can figure out your support issues on your own, you are golden.
—
Initially I wrote a 5 star review. I really did enjoy the app and the camera. When iOS14 was pushed, the app stopped working. In other words, the camera is not functional because you cannot view the camera, set the alarms, etc. When the app is down, everything is down. When attempting to get support, they outsource their support to who knows where.
This is directly from their support staff, "The support for Arlo are outsourced to different countries around the world. The number I provided is for customers that is based in the US. The call will be routed to the next available agent."
They say things like "I understand your problem is the app crashing. Is that correct?" They will continue to repeat the same questions over and over, and provide no support until you are exhausted. Very similar to dealing with Comcast or Verizon. In this day and age, companies that outsource their support this early in their trajectory (e.g., gaining customers, popularity, etc.), when they haven't proven themselves yet, is a huge disappointment. Arlo will fail for this reason, just like Canary before them and many others. Quite a shame they decided to go cheap in the most critical part of customer retention. At the end of the day though, they aren't even able to support iOS14 and if you have an iPhone, your app will stop working. Arlo is a very amateur company, and I would reconsider purchasing from them unless it's a "one and done" purchase. Anything more sophisticated, you'll want to go with a brand that has more technical and support infrastructure. This is a one-and-done type of purchase - don't buy more than a camera from Arlo.
181 个人发现此评论有用