NOTE: the latest version of the C BY GE app for iOS requires iOS 12 or higher. Even though the FAQ says they are supporting the older app for older iOS versions, you have to ALREADY have the app as it is NOT AVAILABLE FOR DOWNLOAD. I had to wait until I could get to an android device to do the installation.
I used both chat and phone support. Chat gave me the wrong wiring instructions and phone support went through 4 iterations until we got it right. I will say that phone support was fantastic overall as they stepped me through the entire process until we had the 4 switches working. Once we got the first pair working, the second was very easy. There are some things to be aware of before you start. First, use these switches if you don't have access to neutral wires in both boxes. For the dimmer I had access to a neutral in the LINE box, but the neutral just passed through the LOAD box and wasn't accessible. In the Toggle switches I had no neutrals at all. Second, your old wires may be curled around a screw terminal. In this case you either need to straighten the ends out or clip and strip the wires. You may or may not have room for the additional wire nuts in the box. I used WAGO clamping connectors (3 and 5 connection) and these provided tight connections where needed. The push-in WAGOs were not secure enough on the stranded wire but do work great on solid wire. Third, be ready to trim the ends of the wires in the box to the proper length as they may be a bit too long, mine were. Fourth, look at the youtubes on how to do this safely, including using a power tester, to determine LINE vs LOAD wires and to ensure that there is no power in the box. If you have 2 or more switches in the box it is possible that power can be coming into the box from multiple breakers, so there can be live wires even if the switch you are working on has the breaker tripped. Fifth, I had to remove all the switches in the box to replace the one I wanted to change because I had to rearrange the wires to fit the larger CbyGE switches in there, so be careful if you have more than 1 switch in the box. Sixth, you might need a new wall plate depending on the configuration of your switches. These switches come with nice snap on wall plates but of course that won't work with multiple switches in a box, so get the wall switch you need before you start the project.
This process worked for me on a pair of the smart 3-way dimmer switches and a pair of the smart toggle switches. This should save you some time and effort. Here are the steps:
1) Determine which 3-way switch is the LINE and which is the LOAD. If you don't know how to do that then google it as there are a lot of video how-to's. This is an important step, apparently, to get things to work. I don't understand why, but I didn't question it. My gut tells me I should be able to replace either switch first and it shouldn't make any difference.
2) With the power off at the breaker, match up the two traveler wires to each other, you need to know which traveler on each side is paired to the one on the other side. I used a long length of landscape wire (any long enough wire should work, like lamp cord, etc.) and connected one end to a traveler in the LINE box. Then I ran the landscape wire over to the LOAD box and used a multi meter to test each of the traveler wires to find the traveler that had continuity. I labelled this TRAVELER #1 on both boxes. The other traveler wires were obviously TRAVELER #2. There are other ways to do this and youtubes show you how, but this is a real quick and dirty way to get it done.
3) Starting with the LINE side, connect 1 black wire on the switch to the LINE wire in the box + connect 1 of the 2 travelers (call it Traveler #1). Then connect the second black wire on the switch to the second traveler (Traveler #2)
Now go to the load side and do the same thing except you are now hooking up the LOAD wire, Traveler #1, and a black wire from the switch together. Then connect the second black wire from the switch to Traveler #2.
Now the App is very flaky and fails often when trying to connect the switch to WIFI. The solution is to completely exit the app and restart it. At one point I had to restart my android phone. For one switch, after a half dozen tries I couldn't connect the switch to my wifi, so in my case rebooting the router solved the problem.
|商品尺寸||20.8 x 10.8 x 14.5 厘米|
|型号 / 款号||C by GE Wire-free Switch Dimmer + White Color Controller|
|包装清单||无线开关调光器 + 白色控制器|