|商品尺寸||10.4 x 7.9 x 17.1 厘米|
|型号 / 款号||08507003498|
|产品颜色||Tunable White, Soft White to Daylight|
|包装清单||Smart Wi-Fi LED Bulb LB120, Quick Installation Guide|
- 电压是120V，Works with Amazon Alexa for voice control (Alexa device sold separately)
- 60 Watt Equivalent, dim brightness and fine-tune light appearance from soft white (2700k) to daylight (6500k)
- Control your lights from anywhere with your tablet or smartphone using the free kasa app (Android 4.1 or higher / iOS 8 or higher)
- Track real-time and historical energy use to stay informed and save
- Set schedules, timers, and countdowns and have your lights work around your life. No hub required; works with your Wi-Fi router
Control your lighting from anywhere with the LB120. The smart bulb installs as easily as a standard light bulb, and connects to your home Wi-Fi in no time through the free Kasa app. Kasa lets you manage your lights with your smartphone or tablet, including adjusting brightness, setting schedules and scenes, and tracking energy used.
The LB120 also lets you tune its white temperature to create lighting suited to your mood, from bright daylight to soft, relaxing whites. For added convenience, you can control the LB120 with your voice when paired with Amazon Alexa.
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|1 星 (0%)||0%|
First you call and wait on hold for 24 minutes before the rep picks up and then hangs up on you. Then you wait on hold another 32 minutes and finally talk to a rep. You tell them you have a bulb that is burned out in less time than the two-year warranty. They walk you through stupid trouble shooting steps like, “Is the light switch turned on?” “Does the bulb work in a different socket?” and “Is there a power outage in your area?” Hey, I never thought of that.
Next they escalate your issue to the returns department who will be in touch with you via email in two to three business days. Really? An email in two or three days to tell you how to get a freaking replacement bulb?!? Ok the email comes and you now have to register your product...all 18 bulbs. Ok prove your purchase (Thank you Amazon for keeping my orders) so they know you really paid $25 to $32 PER LIGHT BULB!
Now request a return. Sounds good right? Two day shipping is $25 or one day shipping for $32. Wait that’s nearly what the bulb cost me. If I want to give my credit card and agree to standard shipping they’ll charge me actual ground cost when it is known. Then they “require an RMA Authorization Number.” Where is that? Not in the email, not on the website. Nope. You would have to wait another 32 minutes on hold with customer service to get the privilege of returning your stupid $32 bulb. No thanks. What a rip off.
As I said, great little product but NOT worth the price. NOT worth the hassle and NOT worth the quality life. Just buy a smart switch instead and save yourself the hassle.
I have 11 smart bulbs and WiFi extender. All worked very well and the App is easy to deal with.
All of sudden one bulb stopped working as the light bulb is functional but for some reason can’t connect to the WiFi anymore. I only have this bulb for three months.
TP link provides two year warranty so I connected with their warranty department.
They had me do all kinds of stuff which took over an hour. Bulb is like $19.95!
Everything proved that the light fixture is not the issue as other bulbs work in that same light fixture and I have 5 bars for WiFi signal strength.
TP link warranty had me twice email my receipt, then asked me to give Serial number from box but who keeps a light bulb box when the bulb is working. Then they had me send the serial number for the bulb that is listed on the bulb but nowhere to be found so I emailed pictures of all sides of the bulb.
Then I was asked for the receipt again. Finally I was told I have to mail the bulb back and will get a replacement bulb which I noticed online will be a refurbished bulb.
TP link won’t email me a shipping label and they charge $14.95 for me to ship the bulb to them and get a used/refurbished bulb that new would cost me $19.95 plus tax.
Unbelievable that their warranty doesn’t contain free return of bulb that is under warranty and purchased from online retailer!
Be aware as there are way better companies that won’t put you through this long mess and basically not helping.
Philips has great customer service for most items and I expect their smart bulbs to get the same great warranty service as all other Philips items I have and ever dealt with customer service for.
Buyer be ware! To me a great product comes with decent customer service!
TP link doesn’t have that!