We absolutely love these classic coffee glasses! They are comfortable to hold on the outside, while the coffee stays hot on the inside. However, there is one disappointing flaw. I've only hand washed these glasses, and as you can see from the photo, water has gotten into the double wall space of one of the glasses. My guess is this happens because of a tiny hole in the bottom of each glass. For a $50 set, this is unacceptable. I contacted DeLonghi customer service and sent them the picture. This was their response:
"Since your inquiry is of a technical nature we would need to troubleshoot with you via phone or video stream. You may also consult your manual’s troubleshooting guide or visit us at Delonghi.com, search your model and review the FAQ’s. Please be in front of your unit when calling in and have your model and serial number available. The reference number for your file is noted below."
It's a coffee glass with water in it! Not a machine with a mechanical defect. This is ridiculous!
|商品尺寸||36.5 x 30.48 x 11 cm; 1.2 公斤|