I purchased this cup and absolutely love it. As a nursing mother, the 32 oz size easily allows me to monitor my daily water intake. After a few months of use and washing on the top rack of the dish washer (as recommended by Bubba), the mug became deformed with the inside wall pulling away from the outside wall.
I contacted Bubba directly and have received horrible customer service. After sending several pictures and answering several required questions, I was told a replacement would be sent. The replacement that was sent was a 24 oz. cup in smoke color. While I like the blue coloring that I originally ordered, I’m flexible with the color. The size however, is very important to me. I emailed customer service immediately after receiving the replacement and was told that there’s no guarantee what replacement will be received and that they can only send what’s currently available on their website. The representative then provided a 10% off coupon code so that I can purchase another item from their website. I checked their website, and the exact cup I originally purchased is available. I emailed them back three times now offering to send back the replacement I received and requesting another 32 oz replacement and have heard nothing back. While I love the cup that I purchased, because of the horrible customer service, I’d be very hesitant to purchase another Bubba item again.
Bubba Brands Envy Tumbler, 24 oz, Smoke
- Dual-wall insulation keeps drinks colder longer and helps reduce sweating's
- BPA-free, Eastman Triton construction makes this tumbler impact, stain and odor resistant
- Spill-proof lid is conveniently designed for use with or without a straw depending on your drink of preference
- Includes *** food grade silicone straw
- Fits in some most cup holders
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美国亚马逊： 1,043 条评论
Straw molding2018年6月23日 - 已在美国亚马逊上发表
Loved the cup and I have had it for over Alittle over 6 months and saw that the straw has been growing mildew inside and U can’t see the mildew unless U cut it open. Been drinking from that straw and washing it with a bottle brush extension and it won’t scrape the mold off the straw so I decided to cut it open and see for myself. I’m so disappointed and wish they would send U extra straws so we know they need to be changed every so often or make a straw that doesn’t mold up or not as hard to clean. So disappointing. My kids have been drinking from this same straw as well and now I am worried..
The manufacturers write up says that this is dishwasher safe ...2017年6月15日 - 已在美国亚马逊上发表
The manufacturers write up says that this is dishwasher safe. No way. Washed it several times in the dishwasher and it deformed so badly that I had to throw it away. So, hand wash only!