Don't let the date this book was published influence your decision to buy - it is timeless. I am on my second copy of this book and would characterize it as the best book on business process management that has ever been published. This is "The Book". Everyone I know in the Business Process Management field has this book. I recommend it to every client and every business improvement team member that I work with.
The information contained in this "gem" can help anyone involved in process improvement. Consultants, executives, managers, process team leaders, process team members - it doesn't matter whether you are working in manufacturing, finance, logistics, sales or human resources. It also doesn't matter whether you are new to BPM or have been in the field for 20 years. This book will change the way you think about organizational structure and approaching business process.
Trying to characterize what parts of the book were best, would be like trying to dissect what parts of the blue sky you like best. It is all great stuff - each chapter is better than the next, and will help you understand what needs to be done to make business improvement initiatives work. It is well written, easy to understand the concepts, with hundreds of useful illustrations and models to learn from.
I would give this book 6 stars if I could ...
- 语种： 英语
- ISBN: 0787900907
- 条形码: 9780787900908
- 商品尺寸: 18.7 x 2.1 x 25.9 cm
- 商品重量: 621 g
- ASIN: 0787900907
- 用户评分: 分享我的评价