Strategic Management: In Public and Voluntary Services - A Reader (英语) 精装 – 1999年6月18日
John M. Bryson is a professor of planning and public affairs at the University of Minnesota in Minneapolis, MN (USA), and has held visiting appointments at the London Business School, University of Strathclyde, University of Oxford and Oxford Brookes University. His research, teaching and consulting interests focus on leadership, strategic management and the design of participation processes. He uses causal mapping in much of this work. Professor Bryson has published ten books and over 80 scholarly articles and book chapters. He consults widely in the US and UK.
Fran Ackermann is a professor of strategy and information systems at the University of Strathclyde in Glasgow (UK). She is interested in working with groups (public or private, multinationals, or small and medium-sized enterprises) on messy, complex, strategic problems and sees causal mapping as a fundamental aspect of this work. She has consulted widely both within the UK and in Europe, Australia and the USA. She is co-developer (with Colin Eden) of causal mapping software - both for individual use and for groups - and continues to explore means of supporting group working through IT. She has written extensively in the area, having published three books and over 70 scholarly articles.
Colin Eden is a professor of strategic management and management science at the University of Strathclyde. His major interests are in: (1) the processes of strategy making in senior management teams, and (2) the success and failure of large projects. He has consulted with the senior management teams of a wide range of public and private organizations in Europe and North America. In all of these activities he uses causal mapping as a partof the process. He is the author of seven books and over 150 scholarly articles in management science and strategic management.
Charles B. Finn is a management professor at the College of Saint Rose, Albany, New York (USA). He has held teaching and management positions at the University of Minnesota and State University of New York. He has worked as a consultant to private, public and non-profit organizations at local, state and federal levels within the USA and has taught and consulted internationally. He has two interests in mapping: (1) how large, diffuse systems can organize for everyday challenges and do the necessary strategic thinking to realize competitive advantages, and (2) how to use mapping to encourage personal and organizational learning and development.
Introduction (J.M. Bryson). Part I: The Strategic Planning Process. A strategic planning process for public and non-profit organizations (J.M. Bryson). Part II: Strategic Management in National Government Agencies. Building a new organization for nature conservation (I. Dair). Cutting back bureaucracy in a public service (I. Dair). Part III: Strategic Planning in Local Government. Making strategic planning work in local government (R.W. Rider). Part IV: Strategic Management in State Enterprises. New Zealand post - creating a benchmark organization (E. Toime). Part V: Strategic Management in Privatized Enterprises. The turnaround in BT's payphone business (P. Vaz). Designing a viable organization structure (J. Brocklesby, S. Cummings). Part VI: Strategic Management in Developing Nations. Planning development projects: lessons from developing countries (D.A. Rondinelli). Reengineering public administration in developing countries (K.B.C. Saxena). Part VII: Strategic Planning for Non-Profit and Voluntary Organizations. Strategic planning for the World Wildlife Fund (G.J. Medley). WWF UK creates a new mission (G.J. Medley). Part VIII: Managing Participation. Participative planning for a public service (T. Grewe et al.). Futures research - working with management teams (D. Sims, C. Eden). Part IX: Additional Tools. Future health scenarios - strategic issues for the British Health Service (M. Longley, M. Warner). Managing strategic issues in the public service (B.E. Perrot).