饭店旅游英语 [精装]

本书由外教学研究出版社强力推出的实用英语系列丛书之一。内容丰富，题材新颖，贴近生活，极具特色。适合广大英语爱好者特别是爱好旅游的读者使用，绝对帮助你提高外语水平，对从事饭店服务和旅游服务工作更是大有帮助。

前言
《饭店旅游英语》是一本汉英对照，内容较新的饭店服务和旅游服务行业的参考书。除包含有较详尽的旅游饭店日常服务用语外，此书还推出了一些构思新颖、内容有特色的国内旅游会话。书后附有十多项实用的参考资料，正文前还有英语服务用语基本表达形式的简洁归纳。这本书无论对行业人员或是普通读者乃至来华的外国游客以及学习汉语的外国读者都具有一定的参考价值。
来华工作的外国专家Wayne、Randy Shantz审阅了英文稿，美国专家Helen Raffel博士审阅了全书的汉英对照文稿；梁春香女士，吴然先生为本书提供了有用的资料；潘玲敏，惠焕云女士和王学军先生为本书的资料整理贡献了大量的时间和精力。在此一并向他们表示衷心感谢。
由于编者水平有限，深望广大读者提出批评指正。

编者

陈卞知 肖广编

英语服务用语的基础表达形式
Ⅰ.饭店英语 ENGLISH FOR HOTELS
1.前台用语 EXPRESSIONS FOR THE FRONT DESK
补充词汇和用语 Additional Vocabulary and Expressions
2.客房部门用语 EXPRESSIONS FOR HOUSEKEEPING
补充词汇和用语 Additional Vocabulary and Expressions
3.餐饮部门服务用语 EXPRESSIONS FOR FOOD & BEVERAGE SERVICE
补充词汇和用语 Additional Vocabulary and Expressions
4.辅助设施用语 EXPRESSIONS FOR OTHER SERVICES
补充词汇和用语 Additional Vocabulary and Expressions
5.投诉方面用语 EXPRESSIONS FOR DEALING WITH COMPLAINTS
补充词汇和用语 Additional Vocabulary and Expressions
Ⅱ.实用旅游会话 PRACTICAL CONVERSATIONS ON TOURS
1.作旅游安排 MAKLNG A TOUR PLAN
补充词汇和用语 Additional Vocabulary and Expressions
2.乘坐飞机 TAKING A PLANE TRIP
补充词汇和用语 Additional Vocabulary and Expressions
3.乘坐火车 TAKING A TRAIN RIDE
补充词汇和用语 Additional Vocabulary and Expressions
4.乘坐汽车 ROAD TRANSPORTATION
补充词汇和用语 Additional Vocabulary and Expressions
5.品尝风味食品 EATING TYPICAL CHINESE STYLE FOOD
补充词汇和用语 Additional Vocabulary and Expressions
6.参观传统工艺厂 VISITING TRADITIONAL ARTS & CRAFTS WORKS
补充词汇和用语 Additional Vocabulary and Expressions
7.参观民居 VISITING PEOPLE'S HOMES
补充词汇和用语 Additional Vocabulary and Expressions
8.观看文艺演出 WATCHING PERFORMANCES
补充词汇和用语 Additional Vocabulary and Expressions
9.了解百姓生活 OBSER VING FOLK LIFESTYLE
补充词汇和用语 Additional Vocabulary and Expressions
10.参观展览会和参加学术会议 VISITING AN EXHIBITION & ATTENDING AN ACADEMIC MEETING
补充词汇和用语 Additional Vocabulary and Expressions
Ⅲ.附录 APPENDIXES
1.酒名 WINE LIST
2.西餐菜单 WESTERN FOOD MENU
3.中餐菜单 CHINESE DINNER MENU
4.酒会宴会礼仪 BANQUET ETIQUETTE
5.120个中国著名游览胜地 120 FAMOUS TOUR ATTRACTIONS IN CHINA
6.60个世界著名游览胜地 60 FAMOUS TOUR ATTRACTIONS IN OTHER COUNTRIES OF THE WORLD
7.外国驻京航空公司代码 CODES OF FOREIGN AIRLINES IN BEIJING
8.中国主要旅游宾馆名录 MAIN HOTELS IN CHINA
9.中国一类旅行社索引 CLASS-1 TRAVEL SERVICES IN CHNA
10.中国主要城市直拔区号、邮政编码 DIRECT DIAL AREA CODES AND POSTCODES OF MAIN CITIES IN CHINA
11.国际及港、澳、台电话代码 TEL.CODES:INTERNA TIONAL,HONG KONG,MACAO AND TAIWAN

书摘
1．先生，早上好，我是清洁工，我现在可以打扫吗?还是待一会儿再打扫?
Good morning,sir.I'm the maid.May I clean now,or would you like me to do it later?
2．我正要出去。你现在可以清扫了。
I was just going out.You can clean up now.
3．我现在可以吸地吗?
May I vacuum now?
4．对不起，我现在正忙着哪！你能等一会儿来吗？
I'm sorry,but I'm busy right now.could you come back later?
5．请问，您看什么时候方便呢?
What time would be con-venient for you?
6．我大约两点出去。
I'll probably leave aroud 2:00.
7．那好，明白了，先生。
Very well,sir
8．真对不起，先生。我以为您出去了呢！
Pardon me,sir.I thought you had gone out.
9．我出去了，又回来了。你必须现在清扫吗?
I had,but I came back.Do you have to clean now?
10．不，先生。什么时候方便呢?
No,sir.When would it be convenient?
11．我现在想睡一会儿，过几个小时后再来吧。
I want to take a nap now.Come back in a couple of hours.
餐饮部经理 food and beverage manager
领班 captain
领位 usher；hosteas
餐厅老板 restauranteur
酒吧老板 bar keeper
餐厅打杂工 busboy；busgirl
厨师长 executive chef；head chef
主厨 chef
厨师 cook
面包大厨 pastry chef
面包师 baker
帮厨 helper
洗碗工 dish washer
圆餐桌 round table
方餐桌 square table
双人高背凳餐位 booth
二人桌 deuce；a table for two
加长餐桌 long table
烧烤电磁灶桌 grill-table with electric magnetic stove
直背餐椅 side chair
滑轮椅 wheeled chair
酒吧高脚椅 bar stool
可折屏风 folding screen
墙饰 wall hahging
镜壁 mirrored wall
(圆饭桌中间)旋转台 lazy susan
餐桌巾 table cloth
餐巾 napkin
餐巾纸 paper napkin
餐具 dinnerware set
茶具 tea set
茶碟 saucer
筷子架 chopstick rest
烛台 candlestick
餐桌的插花 floral centerpiece
牙签筒 toothpick holder
盐瓶 salt shaker
胡椒瓶 peppr shaker
酱油瓶 soy sauce bottle
醋瓶 vinegar bottle
瓷茶壶 china teapot
自助餐柜台 buffet counter
(正餐前)开胃品 appetzer
拼盘 assorted cold dishes
小菜 side dish
佐酒小菜 drink delights
主菜 entree；main course
主食 staple food
餐厅特色菜 house specialty
洒水 beverage
附加费 surcharge
最低消费额 minimum charge
银箱(收钱机器) cash register
自带酒开瓶费 corkage charge
打包饭盒 doggie—bag
(1)买软卧车票 Buying Berth Tickets
诺拉：Nora
售票员：C1erk
Nora：这列直达快车开到上海要多久?
How long will this express take to go to Shanghal?
Clerk：18个小时左右。 About l8 hours．
Nora： 中途停靠几站? How many stations will it stop at?
Clerk：这列快车中途不停车，直接从北京开到上海。
This express will go straight from Beijing to Shanghai without a stop．
Nora： 噢。有下午发的车吗?
Oh．Is there a train that leaves in the afternoon?
Clerk：有的，夫人。您要买票吗?
Yes，ma'am． Do you need a ticket?
Nora：我想买两张明天下午的到上海的软卧票。
I'd like to have two soft berth tickets to Shanghai for tomorrow．
Clerk：好的。加上手续费一共1800元。
OK It comes to 1800 yuan including service fee.
Nora：我可以要两张下铺吗?
May l have two lower berths?
Clerk：对不起，我们通常将上下铺搭在一起卖。上了车您可以请服务员帮您换一个下铺。 Sorry，We usually pair the upper and lower together to sell．You may ask the conductor to change it for you．
Nora：我明白了。谢谢你。
I see．Thanks a Iot．
Clerk：祝您旅途愉快。 Have a nice trip．
(2)在餐车上吃点心 Having a Bite in the Dining Car
……